News & Events

A Calmer Way to Shop: Quiet Hour at Idlewells

At Idlewells Shopping Centre, we believe that a great shopping experience should be accessible to everyone. We understand that for some members of our community, the bright lights, background music and bustle of a busy shopping centre can be overwhelming.

That’s why we are proud to announce the relaunch of our weekly Quiet Hour, taking place every Tuesday from 10:00 am to 12:00 pm, starting on Tuesday 16th June 2026.

Our mission is to make Idlewells a welcoming, comfortable, and inclusive space where every visitor feels relaxed and supported.

What to Expect During Quiet Hour

During these two hours every Tuesday morning, we work closely with our retailers to transform the atmosphere of the centre:

  • Sound Reduction: Music in the malls and participating stores will be turned off to reduce background noise.
  • Tannoy Silence: Public announcements will be kept to an absolute minimum, used only in emergencies.
  • A Calmer Pace: We encourage a more relaxed environment, allowing you to browse at your own speed without the usual sensory distractions.

Looking to the Future

The relaunch of our Quiet Hour is just part of our ongoing commitment to better accessibility. We are continuously looking for ways to improve our facilities and support all of our shoppers.

Whether you are visiting with a family member who has sensory sensitivities, dementia, or autism, or you simply find the morning peace more enjoyable, we invite you to join us.

Make the Idlewells Quiet Hour part of your weekly routine and discover a more relaxed way to shop in the heart of Sutton-in-Ashfield.